Category: Important Updates

New Payment Gateways Available

We’re happy to announce that Paymo is now set up to work with a select number of payment gateways that will allow you even more flexibility in accepting payments for invoices created in Paymo.

You can link your account to the following payment gateways:

These new features will allow your clients to pay you more easily and faster. If you have questions or need help please let us know.
Posted in Important Updates 5 Comments »

Announcing the new Paymo Support Community

We’re constantly working on improving our services, a key element of this process is our Support Community. Today we’re unveiling a new redesigned version.

paymo support community

Why the redesign?

We tried to create a cleaner design and a friendlier user interface. Most of our focus was on making it simple to post new ideas, questions and bugs. You no longer need an extra username and password to post on the community. In the past due to the fact that we used a third party service for this (GetSatisfaction) the whole process was more painful for our users and we had no control over the experience.

Now, once you’re logged in to your Paymo account you can simply start posting and commenting in the community. You can also do it directly from your Paymo account without leaving it via the feedback widget.
As before, the community is structured around the concepts of new ideas, problems, questions and thank you notes. If there’s a comment or an idea that you agree with you can up-vote it, more votes mean more chances that the feature will be implemented. All previously submitted topics have been moved to the new system, however we could not retain the user associations.

We hope that with the launch of our new support tool we will be even closer to our users and we’ll be able to offer better and faster support. If you have any questions or notice any problems let us know.

Posted in Important Updates 4 Comments »

New Features: Client Portal & Live Reports

Today we’re announcing the launch of our new client portal and a redesigned reporting module. This new set of features will allow your clients to securely access invoices and shared reports.

client portal

Up until now you were only able to share invoices with your clients via email or permalinks. Now, your clients will be able to login securely to the client portal and view all their invoice history in one place. To give access to your clients simply edit their record and click on the “Has Access” checkbox to create their user account. The login information can be emailed to your client directly from Paymo.

Client portal

We also have some exciting features for reports. The reporting module has been redesigned and some new concepts were introduced:

  • Private & shared reports from now on you will be able to share reports with your clients, the shared reports will show up in the client portal. You will also be able to share reports with clients via permalinks just like invoices
  • Static reports offer you a snapshot of your timesheet data at a particular moment in time. This is the type of report that was generated until now by the old reporting module. All these reports can now be stored forever in Paymo for yourself or your clients.
  • Live reports offer you up to date information about your timesheets, they are generated each time someone views the live report. If you share live reports with your clients they will be able to see live progress for their projects as work gets done. (if you’ve used Presets in the past please convert these to live reports, presets will be phased out in the near future).
  • Redesigned reports module - we streamlined the layout of the report creation page and introduced a report page list view for easy access to your stored reports.

We hope you will enjoy these new features, if you have any questions or feedback please comment here or use the contact form on our website.

UPDATE:
We’ve introduced two new features that allows you to “Edit/Save” and “Save As” any report you create. It seems that our decision to not introduce these features was a rushed decision that made some people unhappy with the new reporting tool. After receiving a lot of constructive feedback (thank you!) we quickly took the decision to build the editing features. 

Posted in Featured, Important Updates 31 Comments »

Paymo Server Status & Live Activity Map

We’re excited to officially launch the Paymo server status page and live activity map. The server status page is a quick and easy way to see the current state of the Paymo platform as well as a real-time glimpse into the usage of Paymo’s time tracking and invoicing services around the world.

Everything on the map is 100% anonymized. The page can be reached at http://status.paymo.biz – it should help anyone having connection issues know if the problem is on their end or not

Posted in Important Updates 1 Comment »

Introducing Android Time Tracker for Paymo

Update: Our official Android Time Tracker is now available on the android market. All beta version users are advised to uninstall the app and then re-install it from the market in order to receive update notifications.

Android Time TrackingThe Paymo Android app allows you to easily track your time while on the go. It can be used during client meetings or while you’re mobile. Whether your team members have iPhones or Android phones, everyone will be able to track time while on the go.

Paymo Android Time Tracking features:

  • time entries are kept with start and end times
  • add your time using a stopwatch or manually enter time
  • edit and review your existing time sheets
  • works offline and syncs to your online account when a connection becomes available

We’d like to apologize to all our Android users for the repeated delays in launching the app. We didn’t have in-house skills to build the app and had a couple of bad experiences with 3rd party developers, however the guys at Mobiversal did a good job and managed to get it done. We hope you’ll enjoy the app!

Posted in Important Updates 37 Comments »
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